Tidebound: Pirate Dominion

Purchases

Purchases in Tidebound: Pirate Dominion are tied to the store account that made them — your Apple Account on iOS — rather than to the device itself.

• Make sure the device is signed in to the same store account you used for the purchase.
• If a purchase was charged but did not unlock, close and reopen the app once — receipts sometimes arrive a moment later.
• Billing, receipts and refunds are handled by Apple and Google. Use Report a Problem in the App Store, or your order history in Google Play.

Restoring purchases

On a new device, or after reinstalling, use the Restore Purchases option in Tidebound: Pirate Dominion while signed in to the store account that made the original purchase.

Restoring recovers eligible non-consumable unlocks. Consumable items — in-app currency and similar items that are used up as you play — cannot generally be restored once spent.

Reporting a problem

The more of the following you can include, the faster a problem can be reproduced and fixed:

• the app name — Tidebound: Pirate Dominion
• your device model
• your iOS or Android version
• the app version
• what happened, and what you expected instead
• the steps that lead to it, if it happens repeatedly
• a screenshot or screen recording, where it helps

The Contact Support button on this page opens an email with these fields already laid out.

Finding your app and device details

• iOS — the app version is shown under Version History on the App Store listing; your device model and iOS version are in Settings → General → About.

Reinstalling

Reinstalling replaces damaged files, but it also removes anything Tidebound: Pirate Dominion has stored locally that has not been backed up — purchases can be recovered with Restore Purchases, but local progress and content may not be. Try the steps above first, and get in touch before reinstalling if you are unsure.