Privacy Policy
RoamPop
- iOS
- Effective
- Last updated
AgileConqueror publishes RoamPop and respects the privacy of the people who use it. This policy explains what information is involved when you use the App, who else is involved in handling it, and how to get in touch about it.
Contents
Introduction
This Privacy Policy describes how AgileConqueror handles information in connection with RoamPop (the “App”), published on the Apple App Store.
It applies to this App only. Other AgileConqueror apps are published with their own policies, because the features and the services they rely on differ.
If you do not agree with this policy, please discontinue use of the App. Where local law gives you rights over your information, this policy does not limit them.
Information we may process
The App will be distributed through the Apple App Store. As part of publishing it, AgileConqueror declares its data handling in the privacy questionnaire that store requires, and that declaration will be shown publicly on the App’s store listing. It is made to match the description below.
- Your progress, streaks, stamps, collections and settings are stored on your device. The game has no account system.
- Firebase Analytics records how the game is used — for example which puzzles, route stops and games are started and completed — together with an identifier for the installation. Analytics events do not include your name, your email address or purchase and order identifiers.
- If the game stops unexpectedly, Firebase Crashlytics sends a crash report describing the device, its iOS version and the state of the game at that moment.
- Purchases are made through the App Store. RevenueCat receives the purchase record from Apple to confirm which purchases and subscriptions are active, using an anonymous identifier.
- If you choose to connect Game Center, your scores are submitted to the game’s leaderboards on your Game Center profile.
- Some country pages load articles and images from Wikipedia. Those requests go directly from your device to Wikipedia.
- A profile picture you pick from your photo library stays on your device. Trip cards and puzzle images are saved to your photos only when you ask.
- Daily reminders are scheduled on your device and only appear if you allow notifications.
- The game contains no advertising, includes no advertising SDK and does not access your device’s advertising identifier.
Separately from the App, Apple processes information about installs, purchases and crashes under its own privacy policy. AgileConqueror may see aggregated reports through the developer console Apple provides.
Information you provide
When you contact AgileConqueror for support, you send us your email address along with whatever you choose to include — typically a description of the problem, your device model, your operating system version and the App version. That correspondence is used to answer you and to investigate the issue you reported.
Content you create inside the App — entries, progress, preferences and similar — is handled by the App as described on its store listing. The App does not require you to create an account.
Analytics and diagnostics
The App uses analytics. Analytics of this kind are used to understand which parts of the App are used and how they perform, so that the App can be improved.
Diagnostic and crash information may be processed to identify and fix faults. Crash reports typically describe the state of the App at the moment a problem occurred.
Apple also provides aggregated analytics and crash reporting to developers through App Store Connect, under its own privacy policy.
In-app purchases and subscriptions
RoamPop offers in-app purchases and subscriptions. All payment transactions are processed by the Apple App Store using the payment method on your store account.
AgileConqueror does not receive or store your card number, bank details or billing address. What reaches the App is the entitlement itself — whether a purchase or subscription is active — so that the corresponding content can be unlocked.
Apple keeps its own records of your transactions and handles billing, renewals, receipts and refunds under its own terms and privacy policy.
Advertising
RoamPop is published without advertising. No third-party advertising network is included in the App.
Third-party services
The App relies on the following external services. Each operates under its own terms and privacy policy, and only the services listed here are used by this App.
- Apple App Store — distribution, app updates and payment processing for purchases made on iOS
- Firebase Analytics — usage analytics
- Firebase Crashlytics — crash and diagnostics reporting
- RevenueCat — validating purchase and subscription status
Data retention
How long information is kept depends on what it is and why it was processed. Support correspondence is kept for as long as needed to resolve your request and to keep a record of it. Information held by Apple or another service provider is retained according to that provider’s own policies.
Content the App stores on your device is under your control: removing it in the App, or uninstalling the App, removes it from the device. Uninstalling does not delete records held by Apple about your purchases.
Children’s privacy
RoamPop is not directed at children, and AgileConqueror does not knowingly solicit personal information from children. Age ratings for the App are shown on its store listing.
Apple provides parental controls, including restrictions on in-app purchasing, on the devices it supports.
If you believe a child has provided personal information to AgileConqueror, contact us at agileconqueror@gmail.com and we will delete it.
Security
AgileConqueror takes reasonable technical and organisational measures appropriate to the information the App handles.
No method of electronic transmission or storage can be guaranteed to be completely secure. Keeping your device and its operating system up to date, and protecting your store account, are important parts of keeping your information safe.
International processing
The App is distributed internationally, and the service providers described above operate infrastructure in more than one country. Information handled by those providers may therefore be processed in a jurisdiction other than your own, subject to the safeguards each provider applies under its own privacy policy and applicable law.
Changes to this Privacy Policy
This policy may be updated as RoamPop changes or as the services it relies on change. When it is, the effective and last-updated dates at the top of this page are revised, and the current version always remains available at this address. Material changes will be reflected in the App’s store listing declarations as well.
Contact
Questions about this policy, or about how RoamPop handles information, can be sent to AgileConqueror:
- AgileConqueror
- agileconqueror@gmail.com
Please mention RoamPop in your message so the request reaches the right place quickly.